Local Resident Advisor (Rwanda)


Position Description for Local Resident Advisor (Rwanda)

Mid-level, full-time consulting position with potential for full-time employment upon successful completion


ConsumerCentriX is seeking an energetic Local Resident Advisor to join the team for a period of six months with the potential for full-time employment with a local partner in Rwanda upon successful completion.

ConsumerCentriX is a consulting firm based in Switzerland that focuses on translating human-centered market research and industry expertise into strategic insight that is actionable. We work with financial regulators and service providers in emerging markets to support the un- and underserved.

ConsumerCentriX is partnering with a leading bank in Rwanda to enhance the bank’s capacity to deliver a more holistic set of financial and non-financial services that better meet the needs of its SME customers. The project approach includes optimizing the operating model, expanding the provision of non-financial services, and leveraging data management platforms for improved product and service design and delivery. Given the effects of COVID-19, the team has identified a need for a Local Resident Advisor to support on a full-time basis.

Position Description

Based at the local partner’s location in Rwanda, the Local Resident Advisor will be the primary project manager for day-to-day activities under the guidance of the ConsumerCentriX Project Director and team. Responsibilities will include preparation of project documentation including workplans and background documentation, monitoring of project progress, and internal stakeholder management within the partner bank. The Local Resident Advisor will also be responsible for identifying, initiating, and successfully maintaining relationships with potential external strategic partners that could be beneficial for the project.


Qualified candidates will have the following:

  • 7+ years of experience in a project management or business development function in a financial institution, corporation, or development organization
  • Bachelor’s degree in Economics, Finance, or the Social Sciences
  • Language proficiency in English and Kinyarwanda/French
  • Ability to manage multiple priorities/workstreams at once
  • Track record of initiating and maintaining partnerships with multiple stakeholders
  • Highly detail-oriented workstyle
  • Strong verbal and written communications skills

Qualified applicants should submit a current resume detailing relevant training and experience, together with the names and contact information of at least three professional references to jobs@consumercentrix.ch by August 10.