Job Opening / Skopje, North Macedonia • Personal Assistant

Location: Flexible (Remote), or in our office located in Skopje, North Macedonia
Type of involvement: Full-time (40h per week)
Job type: Temporary (Contractor) up to 6 months with the possibility to renew the contract additionally in the future

If you are looking for a multi-cultural and fast-paced working environment where you can gain hands-on exposure and have a direct impact, then this may be the place for you! At ConsumerCentriX, there are endless opportunities for our staff to develop the right skills to take on some of the world’s toughest challenges. To this end, we are looking for a highly driven and motivated Finance and Operations Administrator to join the CCX team.

WHO WE ARE

CCX Inclusive Business is a strategy consulting firm, based in Geneva, Switzerland, that works with financial service providers and policymakers on translating consumer insights into market strategies and policies to reach the un/underserved.

Our mission is to develop scalable solutions that are based on deep insights into the lives, needs, and constraints of un/underserved people in emerging markets to improve their livelihoods and create opportunities for economic growth. To accomplish this mission, we focus on Entrepreneurship and SME Development, Inclusive Finance (including gender-intelligent finance), and Policy Dialogue and Regulation. We are a young and growing company with international partners and staff working in fast-paced and often changing environments.

We have delivered over 60 projects reaching more than 8 million previously unbanked clients in both the largest emerging markets and the poorest landlocked countries.

WHAT YOU WILL DO

  • Work closely and directly with senior management providing essential support in daily activities
  • Inbox Management: Monitor and organize the email inboxes of senior management, ensuring important conversations are highlighted and promptly addressed
  • Expense Management: Collect, process & review expense reports in-line with company policy, client requirements, and country-specific regulations
  • Travel Arrangements: Organize company and project-related travel bookings in a cost-effective and efficient manner, ensuring compliance with company policies
  • Meeting & Event Coordination: Coordinate online and offline meetings and events, such as work meetings, workshops, and conferences. This may include venue selection, logistics planning, coordinating with vendors, and ensuring smooth execution of events
  • Maintain a service-focused approach to internal stakeholders, providing support for administrative matters
  • Perform other duties as assigned

WHO YOU ARE

  • 2+ years of relevant experience in similar roles
  • Excellent oral and written communication skills, with an excellent command of English
  • Keeping things organized comes naturally to you, and you take pride in maintaining a professional and tidy workspace
  • Team player with a positive attitude and work ethic, able to work independently and in a team setting
  • Highly computer literate, able to pick up new software tools with ease, and skilled in the use of MS Office (especially Excel)
  • Sensitive to the concerns of the developing world, and able to work with providers from different cultural backgrounds
  • Experience living, studying, and/or working abroad is highly advantageous

WHAT WE OFFER

  • Global company filled with industry-leading experts
  • Regular company team events
  • Location flexibility with the ability to work from home/remotely, from the office, or a combination of the two
  • Competitive remuneration

Interested candidates are encouraged to apply with a resume and cover letter by submitting to jobs@consumercentrix.ch.

The Subject line should read CCX Personal Assistant


(CLOSED) Job Opening / Skopje, North Macedonia • Finance & Operations Administrator

Location: Flexible (Remote), or in our office located in Skopje, North Macedonia
Type of involvement: Full-time (40h per week)
Job type: Temporary (Contractor) up to 6 months with the possibility to renew the contract additionally in the future

If you are looking for a multi-cultural and fast-paced working environment where you can gain hands-on exposure and have a direct impact, then this may be the place for you! At ConsumerCentriX, there are endless opportunities for our staff to develop the right skills to take on some of the world’s toughest challenges. To this end, we are looking for a highly driven and motivated Finance and Operations Administrator to join the CCX team.

WHO WE ARE

CCX Inclusive Business is a strategy consulting firm, based in Geneva, Switzerland, that works with financial service providers and policymakers on translating consumer insights into market strategies and policies to reach the un/underserved.

Our mission is to develop scalable solutions that are based on deep insights into the lives, needs, and constraints of un/underserved people in emerging markets to improve their livelihoods and create opportunities for economic growth. To accomplish this mission, we focus on Entrepreneurship and SME Development, Inclusive Finance (including gender-intelligent finance), and Policy Dialogue and Regulation. We are a young and growing company with international partners and staff working in fast-paced and often changing environments.

We have delivered over 60 projects reaching more than 8 million previously unbanked clients in both the largest emerging markets and the poorest landlocked countries.

WHAT YOU WILL DO

  • Supervise the company invoicing, expenses, timesheets, approvals, travel, and payments process flows, share regular status updates with internal and external stakeholders, and maintain an organized tracking system allowing for easy follow-through
  • Prepare and process invoices, bills, and payments; review & approve expense reports in line with client requirements, regulations, and company policy
  • Organize company and project-related travel bookings in a cost-effective and efficient manner, ensuring compliance with company policies
  • Ensure the company’s financial and operating systems are up-to-date by inputting new data and reconciling accounts
  • Coordinate with project managers to ensure timely and accurate project progress updates as part of the monthly project’s budget update process
  • Maintain a service-focused approach to internal stakeholders, providing support for financial, operative, and other administrative matters
  • Support in preparing the necessary documentation for accounting
  • Perform other duties as assigned

WHO YOU ARE

  • Minimum B.Sc. in Finance, Business Administration, or a related field
  • 3+ years of relevant experience in financial management and program administration
  • Excellent oraland written communication skills, with an excellent command of English
  • Keeping things organized comes naturally to you, and you take pride in maintaining a professional and tidy workspace
  • Team player with positive attitude and work ethic, able to work independently and in a team setting
  • Highly computer literate, able to pick up new software tools with ease, and skilled in the use of MS Office (especially Excel)
  • Sensitive to the concerns of the developing world, and able to work with providers from different cultural backgrounds
  • Experienceliving, studying and/or working abroad is highly advantageous

WHAT WE OFFER

  • Global companyfilled with industry-leading experts
  • Regularcompany team events
  • Location flexibilitywith the ability to work from home/remotely, from the office, or a combination of the two
  • Competitive remuneration

Interested candidates are encouraged to apply with a resume and cover letter by submitting to jobs@consumercentrix.ch.

The Subject line should read CCX Finance and Operations Administrator


(CLOSED) Job Opening / Skopje, North Macedonia • Business Analyst

Location: Flexible (Remote), or in our office located in Skopje, North Macedonia
Type of involvement: Full-time (40h per week)
Job type: Temporary (Contractor) up to 6 months with the possibility to renew the contract additionally in the future

If you are looking for a multi-cultural and fast-paced working environment where you can gain hands-on exposure and have a direct impact, then this may be the place for you! At ConsumerCentriX, there are endless opportunities for our staff to develop the right skills to take on some of the world’s toughest challenges. To this end, we are looking for a highly driven and motivated Business Analyst to join the CCX team.

WHO WE ARE

CCX Inclusive Business is a strategy consulting firm, based in Geneva, Switzerland, that works with financial service providers and policymakers on translating consumer insights into market strategies and policies to reach the un/underserved.

Our mission is to develop scalable solutions that are based on deep insights into the lives, needs, and constraints of un/underserved people in emerging markets to improve their livelihoods and create opportunities for economic growth. To accomplish this mission, we focus on Entrepreneurship and SME Development, Inclusive Finance (including gender-intelligent finance), and Policy Dialogue and Regulation. We are a young and growing company with international partners and staff working in fast-paced and often changing environments.

We have delivered over 60 projects reaching more than 8 million previously unbanked clients in both the largest emerging markets and the poorest landlocked countries.

WHAT YOU WILL DO

  • Analyse primary (survey analysis, focus groups discussions, in-depth interviews) and secondary research (desk research, – international databases) in support ofproject objectives
  • Lead quantitative research workstreams and provide end-to-end support in the project’s data collection and data analysis processes
  • Perform quantitative analysis using appropriate statistical methods and uncover meaningful insights to support the development of project deliverables
  • Lead the development of detailed opportunity market sizing models
  • Clean and organize large data sets using Excel, SPSS, or other data management software
  • Prepare analytical outputs, including graphs, figures, and tables
  • Perform other duties as assigned

WHO YOU ARE

  • Master’s degree in statistics, business, economics, or a related field
  • 3+ years of experience in a relevant field
  • Highly organized with exceptional attention to detail and follow-through
  • Excellent analytical skills coupled with strong business acumen
  • Team player with positive attitude and work ethic, able to work independently and in a team setting
  • Data manipulation skills, technical aptitude, and service-focused approach to support the internal project team
  • Advanced proficiency in Excel and PowerPoint, and/or other analytical and data visualization platforms
  • Excellent oral and written communication skills, with an excellent command of English
  • Experience living, studying and/or working abroad is highly advantageous

Nice-to-have:

  • Expertise with Survey Panels I.e. Survey Monkey or similar
  • Experience working with gender indicators and international datasets

WHAT WE OFFER

  • Global company filled with industry-leading experts
  • Regular company team events
  • Location flexibility with the ability to work from home/remotely, from the office or a combination of the two
  • Competitive remuneration

Interested candidates are encouraged to apply with a resume and cover letter by submitting to jobs@consumercentrix.ch

The Subject line should read CCX Business Analyst


    Note: © 2023 ConsumerCentriX - Geneva, Switzerland • All Rights Reserved • ConsumerCentriX S.à r.l. adheres to all relevant local and international standards and offers employment without regard to race, color, religion, gender, national origin, sexual orientation, disability, citizenship, or identity. Furthermore, in good faith, ConsumerCentriX works only with those employers who uphold these standards. ConsumerCentriX believes that hiring qualified individuals to fill positions contributes to the company's overall success. Our (in-house) HR team may collect your personal details, including but not limited to your name and contact details (together with your e-mail address) and other relevant information from your CV. These details will be treated as strictly confidential and will not be shared at any moment with third parties. These details will not be used for any other purpose other than recruitment.


    ConsumerCentriX Completes a 3-Day In-Person Consultation Event in Dhaka, Bangladesh, March 19-21, 2023

    ConsumerCentriX Completes a 3-Day In-Person Consultation Event in Dhaka, Bangladesh, March 19-21, 2023

    Dhaka, Bangladesh – March 25th, 2023CCX was represented in Dhaka, Bangladesh, by partner Anna Gincherman and project manager István Szepesy for a three-day in-person consultation event with the Bangladesh Bank (Central Bank of Bangladesh).

    The event began with a meeting with the Deputy Governor of Bangladesh Bank, who offered guidance to the CCX team on the importance of leveraging gender data for greater women’s financial inclusion.

     

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    Discussion with Kazi Sayedur Rahman, Deputy Governor of Bangladesh Bank (Central Bank) on the importance of leveraging gender data for greater women’s financial inclusion (WFI)

     

    During the second day of the in-person consultation event, Bangladesh Bank (BB) conducted a stakeholder consultation with over 100 representatives from financial sector regulatory agencies, banks, MFS providers, micro edit institutions, insurance companies, and cooperatives.

     

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    Stakeholder consultation with over 100 representatives from financial sector regulatory agencies, banks, MFS providers, microcredit institutions, insurance companies, and cooperatives.

     

    In this consultation meeting, CCX partner Anna Gincherman shared key takeaways from the gender data ecosystem assessment in Bangladesh. Other stakeholders, including Quazi Mortuza Ali, presented Bank Asia Limited’s experience using gender data to drive its women’s market proposition, and CCX’s consultant David Taylor introduced the WFI Dashboard, a tool developed by CCX which brings together and visualizes financial-inclusion related data collected by Bangaldesh Bank from BB-regulated institutions on a regular basis.

     

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    CCX’s consultant David Taylor introduced the WFI Dashboard, a tool developed by CCX

     

    Stakeholders were excited about the tool that would enable more data-driven policymaking and investment in the women’s market.

    The 3-day in-person consultation event in Dhaka was concluded with a capacity-building discussion with Ashish Kumar Roy’s team from the Statistics Department, as well as the project team and representatives from the ICT Infrastructure Maintenance and Management Department, Information Systems Development and Support Department, and the Cyber Security Unit.

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    The project is implemented in collaboration with the Financial Alliance for Women and with the support of Bill & Melinda Gates Foundation.


    ConsumerCentriX presents key findings of a recent study on the Digital Financial Services Landscape in Guatemala

    ConsumerCentriX Completes a 3-Day In-Person Consultation Event in Dhaka, Bangladesh, March 19-21, 2023

    Guatemala City, Guatemala – February 28th, 2023 • ConsumerCentrix (CCX), in collaboration with USAID and DAI’s Digital Frontiers, held an event convening over 70 representatives from the Guatemalan financial sector, regulatory agencies, and development organizations to discuss opportunities and challenges in reaching marginalized populations in the country with digital financial services (DFS).

     

    The event, entitled ‘Opportunities and potential of digital financial services (DFS) to serve segments of
    the low-income population in Guatemala’ started with a keynote address from Jorge Miguel Castillo Castro, the Director of Competition Promotion in the Ministry of Economy in Guatemala and was followed by presentations from CCX team members Anna Gincherman and Veronica Karpoich.

     

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    Presentations from CCX team members Anna Gincherman and Veronica Karpoich.

     

    CCX shared key findings from the team’s assessment of the gaps and opportunities in the market to serve marginalized populations, especially women, with DFS.

     

    The event concluded with a design exercise in which participants developed a DFS solution that could meet the needs of the target segment. The ‘Guatemala Digital Financial Services Market Assessment’ is funded by USAID in collaboration with DAI.

     

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    Design exercise in which participants developed a DFS solution that could meet the needs of the target segment.

     

    CCX is currently undertaking phase two of the program, which is focused on leveraging insights from phase 1 to develop and pilot a DFS solution that digitizes salary payments from employers to domestic workers and, in turn, remittance payments from those domestic workers to family members back home.