Generating a Gender-Inclusive Finance Roadmap for Latin America and the Caribbean.
Author:
ConsumerCentriX Project Team
Date:
November 22nd, 2023
Area Covered:
Latin America • Caribbean
Topics:
Financial Inclusion • Women’s Financial Inclusion • Micro, Small and Medium Enterprises (MSMEs) • Financial Regulation • Research
ConsumerCentriX (CCX), in partnership with the Alliance for Financial Inclusion (AFI), is working to develop a gender-inclusive finance (GIF) roadmap for AFI member countries in the Latin America and Caribbean (LAC) region. The project seeks to address the lack of systematic review of practical policy actions that AFI members in the LAC region can undertake to increase women’s financial inclusion and reduce their gender gaps.
With extensive experience from working with AFI on two projects, part of the AFI Gender Inclusive Finance Workstream, the CCX team, led by Partner Anna Gincherman, will undertake three primary tasks, including:
- Assessing the state of financial inclusion in the LAC region, highlight the significant milestones, targets, and drivers for women’s financial inclusion
- Identifying key barriers and opportunities to women’s financial inclusion in the LAC region
- Identifying main areas of focus for regulators and implementation initiatives in the LAC region based on the best practices and the region’s own unique needs
Through extensive secondary and primary research, the CCX team will develop a GIF landscape report for the LAC region covering the main barriers and opportunities for women’s financial inclusion, with recommendations and an implementation plan based on the key findings from the research.
AFI Policy Toolkit • Blog: A guide to designing Gender-Sensitive Rapid Response and Crisis Recovery Policies
Author:
Benedikt Wahler, Partner
Date:
October 10th, 2023
Area Covered:
Global
Topics:
Financial Inclusion • Women’s Financial Inclusion • Micro, Small and Medium Enterprises (MSMEs) • Financial Regulation • Crisis Response • Resilience Building • Research
Are financial inclusion and the promotion of gender equity “fair weather topics”? How should policymakers set their priorities when a fast-moving crisis fraught with uncertainty and large downside risks requires their full attention, as the COVID-19 pandemic did?
“Actually, weaving a focus on women and their financial inclusion into the design of crisis response is likely to be a force multiplier rather than a distraction”. This is how ConsumerCentriX (CCX) Partner Benedikt Wahler summarizes the team’s research on behalf of the Alliance for Financial Inclusion (AFI), a network of central banks and other financial regulatory institutions from 76 developing countries. Home to the majority of the un- and underbanked, such questions matter a lot to the welfare of these member countries.
The global pandemic confronted policymakers with large-scale and fast-moving disruption. In turn, it also provides a wealth of experiences that this assignment of CCX sought to extract and assess. Over the summer of 2023, AFI shared these in a Special Report “Closing the Financial Inclusion Gender Gap During the Crisis and Afterwards”.
These insights draw upon deep-dive research, interviews with decision-makers and stakeholders, and a survey of more than a third of AFI members facilitated by the Gender Inclusive Finance (GIF) Team at AFI led by Helen Walbey and undertaken by the CCX team as the pandemic evolved over the course of 2021 and 2022. A set of five country case studies draws attention to how large emerging markets like Egypt and small ones like Paraguay or Fiji have been able to effectively respond to this massive crisis with the focus provided by a gender lens and financial inclusion policy.
These experiences should serve as inspiration and provide policymakers with a sense of possibility. But what should executives at central banks or regulatory agencies actually be doing during the next crisis – or even now?
To help provide such guidance, AFI published the “Gender-Sensitive Rapid Response and Crisis Recovery Policies” policy toolkit – a comprehensive guide for policymakers, practitioners, and development partners on designing and implementing gender-sensitive rapid response and crisis recovery policies.
Globally, 740 million women are excluded from financial sector services, and their inclusion could add approximately USD 12 trillion to the global domestic product. This is a vast untapped market for the financial sector. Taking evidence from the experiences of AFI members as expressed in the Special Report, gender-inclusive finance policies can reverse the previously widening gender inequality or access gaps. Besides the additional economic impact, benchmarking policymaking against the realities and constraints of women can strengthen economic stability and growth through improved women’s access to formal financial services, leading to positive outcomes for families and communities. And actually, this approach ends up working better also for many men. This strength of gender-inclusive finance at the center of the policy toolkit is highlighted by what outcomes various shades of gender-inclusive financial policy are likely to deliver – as illustrated in the toolkit here.
Gender-neutral policy designs are often benchmarked by the realities of men, and as a result, they only work for a minority of relatively privileged women. They do not consider the needs and constraints of the average female. The resulting policies or financial offers do not even work well for many men. Gender-intelligent or gender-intentional solutions start by setting the average woman and her constraints as a guideline, and they stand a good chance of adequately serving a majority of women. Gender-transformational policy design explicitly explores the intersectionality of challenges faced by the minority of excluded and marginalized women, and such policy solutions may often require more fundamental interventions.
In disruptions like the COVID-19 pandemic, rapid response and crisis recovery policies that are charged by the power of gender-sensitive design are needed – the AFI Policy toolkit offers three main tools for developing these. The first toolkit explores the role of stakeholders in crisis response. Stakeholders such as donors, ministries and civil society organizations are likely to have networks related to vulnerable groups, and they can help communicate and mobilize interest for interventions in terms of crisis. The second toolkit offers a benchmarking tool for policymakers’ country’s context for gender-inclusive finance. The Excel-based tool developed by ConsumerCentriX allows policymakers to assess the context and baseline necessary for embedding crisis response, recovery and broader financial inclusion policies for AFI members and other stakeholders. The third toolkit explores gender-inclusive crisis response strategies that can be employed depending on the crisis response phase the country is on. These include:
- Fast-paced “fire fighting”
- Enabling recovery
- Building back better for resilience.
Overall, the toolkit provides a valuable resource that enables practitioners at central banks and financial sector regulators, as well as their peers at government ministries to design gender-inclusive financial policies that address barriers to financial inclusion for the majority of vulnerable segments, including women while also allowing them to collect wider sets of data and inputs for improving existing policies and putting in place strategies for future crisis response.
Learn more: AFI Policy Toolkit “Gender-Sensitive Rapid Response and Crisis Recovery Policies
The Role Regulators Play in Closing the Financial Inclusion Gender Gap
Author:
ConsumerCentriX Project Team
Date:
September 26th, 2023
Area Covered:
Global
Topics:
Financial Inclusion • Gender Equality • Covid19 • Gender Gap
Through the Financial Inclusion Gender Gap Project, ConsumerCentriX contributed to developing 13 case studies from AFI’s membership countries to provide a deeper understanding of women’s financial inclusion status in each, along with key barriers and enablers.
The case studies are one of the key project deliverables designed to help national financial regulators and policymakers identify highly specific and concrete actions to advance gender-inclusive finance in AFI’s member countries.
Learn more from CCX-supported case studies published for the project:
SOLOMON ISLANDS CASE STUDY
Most Solomon Islanders transact in cash and women especially prefer to save at home, with 53 percent of women reporting that they save in a “secret place at home”. For the past decade, the Solomon Islands government and the Central Bank of Solomon Islands have prioritized financially including the unbanked, specifically identifying women, rural individuals, and informal workers as target groups.
© 2023 (August), Alliance for Financial Inclusion. All rights reserved.
HONDURAS CASE STUDY
By 2017, the country had achieved a 2.7 times growth in women’s account ownership and 41 percent of women owned a bank account. However, vast swaths of women remain unbanked or underserved by financial services, many of them being unemployed or lower-income working in the informal economy. This case study offers an overview of the current state of women’s financial inclusion in Honduras.
© 2023 (April), Alliance for Financial Inclusion. All rights reserved.
GHANA CASE STUDY
The improvement can be credited to the financial regulators’ significant investment in digital financial services and mobile banking. Although Ghanaian women are eager to use digital services, they are still marginalized by the formal financial system, and lack tailored products that fit their specific financial and business needs.
© 2023 (May), Alliance for Financial Inclusion. All rights reserved.
UGANDA CASE STUDY
Outside that realm, women still utilize informal financial services like village savings and loan associations and rotating savings and credit associations. There is an opportunity for improved coordination and collaboration of the ecosystem players under the new national financial inclusion strategy and an explicit focus on women’s access and usage.
© 2023 (May), Alliance for Financial Inclusion. All rights reserved.
MEXICO CASE STUDY
As the second-largest economy and population in Latin America, Mexico has the resources and institutions to tackle gender financial inclusion thanks to its national financial inclusion approach. Mexico’s Central Bank, Comisión Nacional Bancaria y de Valores has implemented several regulations and initiatives to create an enabling environment for women’s financial inclusion through both digital and non-digital services.
© 2023 (August), Alliance for Financial Inclusion. All rights reserved.
EGYPT CASE STUDY
The Central Bank of Egypt (CBE) led several initiatives that contributed to advancing women’s financial inclusion, reflecting a growth of 210 percent in women’s transaction account ownership. The Egyptian government and CBE are taking steady steps towards more gender equity, economic empowerment, and financial inclusion, in pursuit of an inclusive society.
© 2023 (June), Alliance for Financial Inclusion. All rights reserved.
PAKISTAN CASE STUDY
Pakistani women are not only severely disadvantaged in terms of education, economic opportunities, and entrepreneurship, but also restricted by the country’s conservative legal framework. These factors directly impact women’s access and use of financial services and will be essential to address to further close financial inclusion gender gaps.
© 2023 (July), Alliance for Financial Inclusion. All rights reserved.
Closing the Financial Inclusion Gender Gap During the Crisis and Afterward: Experiences and Lessons Learnt from AFI Members
Author:
ConsumerCentriX Project Team
Date:
September 26th, 2023
Area Covered:
Global
Topics:
Financial Inclusion • Gender Equality • Covid19 • Gender Gap
ConsumerCentriX supported the Alliance for Financial Inclusion (AFI) in conducting five case studies from AFI’s member countries to understand the nexus of women’s financial inclusion and crisis response under the “Closing the Financial Inclusion Gender Gap During the Crisis and Afterward” project.
The case studies share experiences and lessons that AFI’s member countries learned from their crisis response and recovery policies from the COVID-19 pandemic while focusing on gender-inclusive finance. Evidence from the case studies shows how AFI members protected and promoted women’s financial inclusion and effectively applied it as part of a crisis response during the pandemic. Lessons learnt from AFI members such as Paraguay, Egypt, Fiji, Bangladesh, and Zimbabwe indicate that focusing on gender- inclusive finance helps set the right priorities, mobilise the most impactful stakeholders, identify key operational challenges, and target beneficiaries with a significant multiplier effect. Enabled by the opportunities of digital finance that can be ramped up fast even for developing countries that have seen limited adoption, gender-inclusive finance gets crisis relief and stimulus to where it is needed most and ensures economic life can continue.
Learn more from CCX-supported case studies published for the project:
FIJI CASE STUDY
As an island nation in the Pacific Ocean, Fiji saw strong disruptions to its key economic activities caused by the COVID-19 pandemic, which disrupted travel for tourism and overseas work. Together with the challenges of climate change, Fiji understands it faces a need to revise and diversify its growth strategy for resilience.
© 2023 (May), Alliance for Financial Inclusion. All rights reserved.
BANGLADESH CASE STUDY
From being one of the poorest nations at the time of its independence, Bangladesh has advanced its human and economic development. Being one of the most populous countries, this success and its ability to contain the pandemic’s disruptions matter particularly. Increasing women’s financial inclusion can be the key to unlocking better performance.
© 2023 (March), Alliance for Financial Inclusion. All rights reserved.
EGYPT CASE STUDY
Strongly affected by the COVID-19 Pandemic, Egypt has been able to implement economic recovery measures, ease restrictions, and rebound in important economic sectors, such as agriculture, tourism, manufacturing, and communications.
© 2023 (June), Alliance for Financial Inclusion. All rights reserved.
PARAGUAY CASE STUDY
The World Bank considered it as one of the South American countries best positioned to cope with the COVID-19 pandemic in terms of fiscal and monetary policy thanks to its stable and disciplined macroeconomic policies with low internal and external debt and low inflation. However, as a key agricultural exporter, the country remains vulnerable to international price volatility and climate change-related challenges.
© 2023 (March), Alliance for Financial Inclusion. All rights reserved.
ZIMBABWE CASE STUDY
A landlocked country rich in natural resources which support both agriculture and tourism, Zimbabwe is progressively working towards securing a stable investment climate.
© 2023 (April), Alliance for Financial Inclusion. All rights reserved.
Why the Government and the Private Sector Must Work Together to Expand Access to Digital Financial Services in Guatemala
Author:
John Dorrett, Digital Finance Team, USAID
Note:
This article was originally published on www.marketlinks.org
Date:
July 5th, 2023
Area Covered:
Latin America
Topics:
Financial Inclusion • Women’s Financial Inclusion • Micro, Small and Medium Enterprises (MSMEs) • Financial Regulation • Crisis Response • Resilience Building • Research
Countries in Latin America and the Caribbean are revolutionizing access to banking services and empowering millions of previously unbanked individuals. According to the latest data from the World Bank Findex, 73 percent of people in the region (excluding high-income countries) own a financial account—and the proliferation of digital financial services and financial technology (fintech) played an essential role in this growth. A recent study by the Inter-American Development bank asserts that the size of the fintech industry in Latin America and the Caribbean more than doubled in size in the past three years. According to the same report, the COVID-19 pandemic led to the rapid integration of digital technology across all sectors, including the increased adoption of digital payments platforms.
While the expansion of digital financial services has increased access to financial products, the benefits have not been universal. The World Bank Findex finds that financial inclusion in Guatemala lags behind its neighbors with only 37 percent of the population having an active financial account versus 49 percent in Mexico and 48 percent in Belize. Likewise, Guatemala has not seen a parallel growth in digital financial services; 65 percent of people in the region have made or received a digital payment, while only 26 percent of people have done the same in Guatemala. A recent USAID blog explores how digital finance can deepen financial access and usage among underserved communities in Guatemala. There are two contributing factors to this phenomenon: (1) financial service providers, which include traditional banks, do not see low-income and marginalized populations as bankable, and (2) low-income and marginalized populations, especially women, who do not think financial service providers address their needs or create products with them in mind.
In February 2023, USAID, ConsumerCentriX, and Digital Frontiers, a USAID program run by DAI, co-hosted a workshop to identify gaps and opportunities in the access and use of digital financial services by low-income and marginalized populations, with a particular focus on women. The event brought together more than 50 representatives from the financial sector, including both public and private institutions. As a signal of local government buy-in, a senior representative from the Ministry of Economy opened the event, which also featured a breadth of representatives from regulatory bodies, development organizations, financial services providers, NGOs, and mobile network operators.
The workshop included a review of the latest financial inclusion and digital financial services advancements in Guatemala, an assessment of the enabling environment for further digital financial inclusion, and highlights from customer market research conducted to understand the financial lives and opportunities to offer digital financial services to vulnerable populations. The workshop enabled representatives from the public and private sector to work together to design a digital financial product based on market research findings. Attendees were enthusiastic about this and took into consideration the various elements needed to make a product or service a success—everything from regulation to marketing to the solution itself. This type of partnership is essential for holistic product design and market understanding because it incorporates all facets of the market for a common outcome and fosters deeper collaboration between key sectors of the industry. The benefits of increased collaboration to build inclusive digital financial services in Guatemala are manifold.
This starts with ensuring that everyone is able to easily obtain formal identification, which is managed by the government and typically required for opening a bank account or an online financial services account. According to a 2018 World Bank ID4D survey, 26 percent of the Guatemalan population aged 18+ do not have an identity card. It is up to the public sector to alleviate this simple barrier for access to financial services and products for many Guatemalans.
Second, the public and private sectors can help to increase financial literacy and awareness among the population. Many Guatemalans are still unfamiliar with the array of digital financial services available to them—from mobile money apps to accessing their online bank account—and may be understandably hesitant to adopt them. It is important that financial services be offered in Spanish and the 24 various indigenous languages to correct misconceptions. Government agencies and financial service providers can work together to develop educational campaigns and outreach programs that increase awareness and build trust.
Finally, collaboration between the public and private sectors can help to drive innovation. The private sector is better positioned to move quickly to respond to the unique needs of the Guatemalan market. This can include building new payment systems, digital lending platforms, and other services that increase access to financial services for everyone.
Collaboration between the public and private sectors in financial services can also be mutually beneficial. Increasing access to digital financial services in Guatemala will bring it in line with regional neighbors and enable financial service providers access to left-behind segments of the Guatemalan population. Ultimately, this work removes barriers to entry into the financial system, increases financial literacy, and drives innovation which serves Guatemalans.
Photo Credit: USAID By John Dorrett, Digital Finance Team, USAID
Job Opening / Skopje, North Macedonia • Personal Assistant
Location: Flexible (Remote), or in our office located in Skopje, North Macedonia
Type of involvement: Full-time (40h per week)
Job type: Temporary (Contractor) up to 6 months with the possibility to renew the contract additionally in the future
If you are looking for a multi-cultural and fast-paced working environment where you can gain hands-on exposure and have a direct impact, then this may be the place for you! At ConsumerCentriX, there are endless opportunities for our staff to develop the right skills to take on some of the world’s toughest challenges. To this end, we are looking for a highly driven and motivated Finance and Operations Administrator to join the CCX team.
WHO WE ARE
CCX Inclusive Business is a strategy consulting firm, based in Geneva, Switzerland, that works with financial service providers and policymakers on translating consumer insights into market strategies and policies to reach the un/underserved.
Our mission is to develop scalable solutions that are based on deep insights into the lives, needs, and constraints of un/underserved people in emerging markets to improve their livelihoods and create opportunities for economic growth. To accomplish this mission, we focus on Entrepreneurship and SME Development, Inclusive Finance (including gender-intelligent finance), and Policy Dialogue and Regulation. We are a young and growing company with international partners and staff working in fast-paced and often changing environments.
We have delivered over 60 projects reaching more than 8 million previously unbanked clients in both the largest emerging markets and the poorest landlocked countries.
WHAT YOU WILL DO
- Work closely and directly with senior management providing essential support in daily activities
- Inbox Management: Monitor and organize the email inboxes of senior management, ensuring important conversations are highlighted and promptly addressed
- Expense Management: Collect, process & review expense reports in-line with company policy, client requirements, and country-specific regulations
- Travel Arrangements: Organize company and project-related travel bookings in a cost-effective and efficient manner, ensuring compliance with company policies
- Meeting & Event Coordination: Coordinate online and offline meetings and events, such as work meetings, workshops, and conferences. This may include venue selection, logistics planning, coordinating with vendors, and ensuring smooth execution of events
- Maintain a service-focused approach to internal stakeholders, providing support for administrative matters
- Perform other duties as assigned
WHO YOU ARE
- 2+ years of relevant experience in similar roles
- Excellent oral and written communication skills, with an excellent command of English
- Keeping things organized comes naturally to you, and you take pride in maintaining a professional and tidy workspace
- Team player with a positive attitude and work ethic, able to work independently and in a team setting
- Highly computer literate, able to pick up new software tools with ease, and skilled in the use of MS Office (especially Excel)
- Sensitive to the concerns of the developing world, and able to work with providers from different cultural backgrounds
- Experience living, studying, and/or working abroad is highly advantageous
WHAT WE OFFER
- Global company filled with industry-leading experts
- Regular company team events
- Location flexibility with the ability to work from home/remotely, from the office, or a combination of the two
- Competitive remuneration
Interested candidates are encouraged to apply with a resume and cover letter by submitting to jobs@consumercentrix.ch.
The Subject line should read CCX Personal Assistant
(CLOSED) Job Opening / Skopje, North Macedonia • Finance & Operations Administrator
Location: Flexible (Remote), or in our office located in Skopje, North Macedonia
Type of involvement: Full-time (40h per week)
Job type: Temporary (Contractor) up to 6 months with the possibility to renew the contract additionally in the future
If you are looking for a multi-cultural and fast-paced working environment where you can gain hands-on exposure and have a direct impact, then this may be the place for you! At ConsumerCentriX, there are endless opportunities for our staff to develop the right skills to take on some of the world’s toughest challenges. To this end, we are looking for a highly driven and motivated Finance and Operations Administrator to join the CCX team.
WHO WE ARE
CCX Inclusive Business is a strategy consulting firm, based in Geneva, Switzerland, that works with financial service providers and policymakers on translating consumer insights into market strategies and policies to reach the un/underserved.
Our mission is to develop scalable solutions that are based on deep insights into the lives, needs, and constraints of un/underserved people in emerging markets to improve their livelihoods and create opportunities for economic growth. To accomplish this mission, we focus on Entrepreneurship and SME Development, Inclusive Finance (including gender-intelligent finance), and Policy Dialogue and Regulation. We are a young and growing company with international partners and staff working in fast-paced and often changing environments.
We have delivered over 60 projects reaching more than 8 million previously unbanked clients in both the largest emerging markets and the poorest landlocked countries.
WHAT YOU WILL DO
- Supervise the company invoicing, expenses, timesheets, approvals, travel, and payments process flows, share regular status updates with internal and external stakeholders, and maintain an organized tracking system allowing for easy follow-through
- Prepare and process invoices, bills, and payments; review & approve expense reports in line with client requirements, regulations, and company policy
- Organize company and project-related travel bookings in a cost-effective and efficient manner, ensuring compliance with company policies
- Ensure the company’s financial and operating systems are up-to-date by inputting new data and reconciling accounts
- Coordinate with project managers to ensure timely and accurate project progress updates as part of the monthly project’s budget update process
- Maintain a service-focused approach to internal stakeholders, providing support for financial, operative, and other administrative matters
- Support in preparing the necessary documentation for accounting
- Perform other duties as assigned
WHO YOU ARE
- Minimum B.Sc. in Finance, Business Administration, or a related field
- 3+ years of relevant experience in financial management and program administration
- Excellent oraland written communication skills, with an excellent command of English
- Keeping things organized comes naturally to you, and you take pride in maintaining a professional and tidy workspace
- Team player with positive attitude and work ethic, able to work independently and in a team setting
- Highly computer literate, able to pick up new software tools with ease, and skilled in the use of MS Office (especially Excel)
- Sensitive to the concerns of the developing world, and able to work with providers from different cultural backgrounds
- Experienceliving, studying and/or working abroad is highly advantageous
WHAT WE OFFER
- Global companyfilled with industry-leading experts
- Regularcompany team events
- Location flexibilitywith the ability to work from home/remotely, from the office, or a combination of the two
- Competitive remuneration
Interested candidates are encouraged to apply with a resume and cover letter by submitting to jobs@consumercentrix.ch.
The Subject line should read CCX Finance and Operations Administrator
(CLOSED) Job Opening / Skopje, North Macedonia • Business Analyst
Location: Flexible (Remote), or in our office located in Skopje, North Macedonia
Type of involvement: Full-time (40h per week)
Job type: Temporary (Contractor) up to 6 months with the possibility to renew the contract additionally in the future
If you are looking for a multi-cultural and fast-paced working environment where you can gain hands-on exposure and have a direct impact, then this may be the place for you! At ConsumerCentriX, there are endless opportunities for our staff to develop the right skills to take on some of the world’s toughest challenges. To this end, we are looking for a highly driven and motivated Business Analyst to join the CCX team.
WHO WE ARE
CCX Inclusive Business is a strategy consulting firm, based in Geneva, Switzerland, that works with financial service providers and policymakers on translating consumer insights into market strategies and policies to reach the un/underserved.
Our mission is to develop scalable solutions that are based on deep insights into the lives, needs, and constraints of un/underserved people in emerging markets to improve their livelihoods and create opportunities for economic growth. To accomplish this mission, we focus on Entrepreneurship and SME Development, Inclusive Finance (including gender-intelligent finance), and Policy Dialogue and Regulation. We are a young and growing company with international partners and staff working in fast-paced and often changing environments.
We have delivered over 60 projects reaching more than 8 million previously unbanked clients in both the largest emerging markets and the poorest landlocked countries.
WHAT YOU WILL DO
- Analyse primary (survey analysis, focus groups discussions, in-depth interviews) and secondary research (desk research, – international databases) in support ofproject objectives
- Lead quantitative research workstreams and provide end-to-end support in the project’s data collection and data analysis processes
- Perform quantitative analysis using appropriate statistical methods and uncover meaningful insights to support the development of project deliverables
- Lead the development of detailed opportunity market sizing models
- Clean and organize large data sets using Excel, SPSS, or other data management software
- Prepare analytical outputs, including graphs, figures, and tables
- Perform other duties as assigned
WHO YOU ARE
- Master’s degree in statistics, business, economics, or a related field
- 3+ years of experience in a relevant field
- Highly organized with exceptional attention to detail and follow-through
- Excellent analytical skills coupled with strong business acumen
- Team player with positive attitude and work ethic, able to work independently and in a team setting
- Data manipulation skills, technical aptitude, and service-focused approach to support the internal project team
- Advanced proficiency in Excel and PowerPoint, and/or other analytical and data visualization platforms
- Excellent oral and written communication skills, with an excellent command of English
- Experience living, studying and/or working abroad is highly advantageous
Nice-to-have:
- Expertise with Survey Panels I.e. Survey Monkey or similar
- Experience working with gender indicators and international datasets
WHAT WE OFFER
- Global company filled with industry-leading experts
- Regular company team events
- Location flexibility with the ability to work from home/remotely, from the office or a combination of the two
- Competitive remuneration
Interested candidates are encouraged to apply with a resume and cover letter by submitting to jobs@consumercentrix.ch
The Subject line should read CCX Business Analyst
ConsumerCentriX Completes a 3-Day In-Person Consultation Event in Dhaka, Bangladesh, March 19-21, 2023
ConsumerCentriX Completes a 3-Day In-Person Consultation Event in Dhaka, Bangladesh, March 19-21, 2023
Dhaka, Bangladesh – March 25th, 2023 • CCX was represented in Dhaka, Bangladesh, by partner Anna Gincherman and project manager István Szepesy for a three-day in-person consultation event with the Bangladesh Bank (Central Bank of Bangladesh).
The event began with a meeting with the Deputy Governor of Bangladesh Bank, who offered guidance to the CCX team on the importance of leveraging gender data for greater women’s financial inclusion.
During the second day of the in-person consultation event, Bangladesh Bank (BB) conducted a stakeholder consultation with over 100 representatives from financial sector regulatory agencies, banks, MFS providers, micro edit institutions, insurance companies, and cooperatives.
In this consultation meeting, CCX partner Anna Gincherman shared key takeaways from the gender data ecosystem assessment in Bangladesh. Other stakeholders, including Quazi Mortuza Ali, presented Bank Asia Limited’s experience using gender data to drive its women’s market proposition, and CCX’s consultant David Taylor introduced the WFI Dashboard, a tool developed by CCX which brings together and visualizes financial-inclusion related data collected by Bangaldesh Bank from BB-regulated institutions on a regular basis.
Stakeholders were excited about the tool that would enable more data-driven policymaking and investment in the women’s market.
The 3-day in-person consultation event in Dhaka was concluded with a capacity-building discussion with Ashish Kumar Roy’s team from the Statistics Department, as well as the project team and representatives from the ICT Infrastructure Maintenance and Management Department, Information Systems Development and Support Department, and the Cyber Security Unit.
The project is implemented in collaboration with the Financial Alliance for Women and with the support of Bill & Melinda Gates Foundation.
ConsumerCentriX presents key findings of a recent study on the Digital Financial Services Landscape in Guatemala
ConsumerCentriX Completes a 3-Day In-Person Consultation Event in Dhaka, Bangladesh, March 19-21, 2023
Guatemala City, Guatemala – February 28th, 2023 • ConsumerCentrix (CCX), in collaboration with USAID and DAI’s Digital Frontiers, held an event convening over 70 representatives from the Guatemalan financial sector, regulatory agencies, and development organizations to discuss opportunities and challenges in reaching marginalized populations in the country with digital financial services (DFS).
The event, entitled ‘Opportunities and potential of digital financial services (DFS) to serve segments of
the low-income population in Guatemala’ started with a keynote address from Jorge Miguel Castillo Castro, the Director of Competition Promotion in the Ministry of Economy in Guatemala and was followed by presentations from CCX team members Anna Gincherman and Veronica Karpoich.
CCX shared key findings from the team’s assessment of the gaps and opportunities in the market to serve marginalized populations, especially women, with DFS.
The event concluded with a design exercise in which participants developed a DFS solution that could meet the needs of the target segment. The ‘Guatemala Digital Financial Services Market Assessment’ is funded by USAID in collaboration with DAI.
CCX is currently undertaking phase two of the program, which is focused on leveraging insights from phase 1 to develop and pilot a DFS solution that digitizes salary payments from employers to domestic workers and, in turn, remittance payments from those domestic workers to family members back home.