ConsumerCentriX Completes a 3-Day In-Person Consultation Event in Dhaka, Bangladesh, March 19-21, 2023

ConsumerCentriX Completes a 3-Day In-Person Consultation Event in Dhaka, Bangladesh, March 19-21, 2023

Dhaka, Bangladesh – March 25th, 2023CCX was represented in Dhaka, Bangladesh, by partner Anna Gincherman and project manager István Szepesy for a three-day in-person consultation event with the Bangladesh Bank (Central Bank of Bangladesh).

The event began with a meeting with the Deputy Governor of Bangladesh Bank, who offered guidance to the CCX team on the importance of leveraging gender data for greater women’s financial inclusion.


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Discussion with Kazi Sayedur Rahman, Deputy Governor of Bangladesh Bank (Central Bank) on the importance of leveraging gender data for greater women’s financial inclusion (WFI)


During the second day of the in-person consultation event, Bangladesh Bank (BB) conducted a stakeholder consultation with over 100 representatives from financial sector regulatory agencies, banks, MFS providers, micro edit institutions, insurance companies, and cooperatives.


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Stakeholder consultation with over 100 representatives from financial sector regulatory agencies, banks, MFS providers, microcredit institutions, insurance companies, and cooperatives.


In this consultation meeting, CCX partner Anna Gincherman shared key takeaways from the gender data ecosystem assessment in Bangladesh. Other stakeholders, including Quazi Mortuza Ali, presented Bank Asia Limited’s experience using gender data to drive its women’s market proposition, and CCX’s consultant David Taylor introduced the WFI Dashboard, a tool developed by CCX which brings together and visualizes financial-inclusion related data collected by Bangaldesh Bank from BB-regulated institutions on a regular basis.


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CCX’s consultant David Taylor introduced the WFI Dashboard, a tool developed by CCX


Stakeholders were excited about the tool that would enable more data-driven policymaking and investment in the women’s market.

The 3-day in-person consultation event in Dhaka was concluded with a capacity-building discussion with Ashish Kumar Roy’s team from the Statistics Department, as well as the project team and representatives from the ICT Infrastructure Maintenance and Management Department, Information Systems Development and Support Department, and the Cyber Security Unit.

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The project is implemented in collaboration with the Financial Alliance for Women and with the support of Bill & Melinda Gates Foundation.

ConsumerCentriX presents key findings of a recent study on the Digital Financial Services Landscape in Guatemala

ConsumerCentriX Completes a 3-Day In-Person Consultation Event in Dhaka, Bangladesh, March 19-21, 2023

Guatemala City, Guatemala – February 28th, 2023 • ConsumerCentrix (CCX), in collaboration with USAID and DAI’s Digital Frontiers, held an event convening over 70 representatives from the Guatemalan financial sector, regulatory agencies, and development organizations to discuss opportunities and challenges in reaching marginalized populations in the country with digital financial services (DFS).


The event, entitled ‘Opportunities and potential of digital financial services (DFS) to serve segments of
the low-income population in Guatemala’ started with a keynote address from Jorge Miguel Castillo Castro, the Director of Competition Promotion in the Ministry of Economy in Guatemala and was followed by presentations from CCX team members Anna Gincherman and Veronica Karpoich.


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Presentations from CCX team members Anna Gincherman and Veronica Karpoich.


CCX shared key findings from the team’s assessment of the gaps and opportunities in the market to serve marginalized populations, especially women, with DFS.


The event concluded with a design exercise in which participants developed a DFS solution that could meet the needs of the target segment. The ‘Guatemala Digital Financial Services Market Assessment’ is funded by USAID in collaboration with DAI.


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Design exercise in which participants developed a DFS solution that could meet the needs of the target segment.


CCX is currently undertaking phase two of the program, which is focused on leveraging insights from phase 1 to develop and pilot a DFS solution that digitizes salary payments from employers to domestic workers and, in turn, remittance payments from those domestic workers to family members back home.

ConsumerCentriX Contributes to Unlocking the Power and Potential of Women’s Financial Inclusion Data

ConsumerCentriX Contributes to Unlocking the Power and Potential of Women's Financial Inclusion Data

The female economy is the largest, fast-growing market representing a multi-trillion-dollar opportunity. However, despite significant progress made in expanding access to financial services, women remain unserved by the financial sector. Lack of quality sex-disaggregated data is a major barrier to women’s financial inclusion. Financial service providers (FSPs) and financial regulators are data-driven organizations but not always when it comes to collecting and using gender data.

ConsumerCentriX (CCX) conducted country-level sex-disaggregated supply-side data collection that contributed to the development of the “Gender Data for Financial Inclusion,” a report commission by the Women’s Financial Inclusion Data (WFID) Partnership that assessed the state of gender data and women’s financial inclusion in Bangladesh, Honduras, Kenya, Nigeria, Pakistan, and Turkey. The WFID Partnership is a coalition to improve the availability, production, and use of sex-disaggregated data to promote women’s financial inclusion.

CCX assessed data from their vast network of regulators, FSPS, and other key stakeholders in order to design, prioritize and manage interventions that address gaps in women’s financial inclusion. Mapping the ecosystem of financial services, identifying opportunities and building coalitions of national stakeholders is essential when driving action for women’s financial inclusion. The country research in the report provides a detailed mapping of the supply-side ecosystem helping to pinpoint the key stakeholders that are well-positioned to advance inclusive financial services for women using gender-disaggregated data.

Sex-disaggregated data is essential for driving solutions and policies that promote women’s financial inclusion.

– Anna Gincherman, Partner  at ConsumerCentriX

The research calculated the women’s market opportunity in each country in order to build the business case for the financial sector. The annual revenue opportunity for reaching unbanked or underserved women in the six countries is staggering and ranges from an estimated $352M USD in Kenya to $1,159M USD in Turkey. Even given the limitations in incomplete gender data sources, CCX calculations suggest that there is a strong potential for market revenue gains if FSPs were to maximize their women’s market opportunities ranging from 2 percent in Turkey to 25 percent in Honduras. And by increasing the availability of supply-side data, business case metrics could be further leveraged.


Sharing Our Learnings: You Can Only Monitor What You Measure

Findings from the research were shared at a webinar on June 14th hosted by WFID in partnership with The Alliance for Financial Inclusion (AFI), Data2X, the European Bank for Reconstruction and Development (EBRD), the Financial Alliance for Women, the International Finance Corporation (IFC), the Women’s Entrepreneurs Finance Initiative (We-Fi), and the UN Capital Development Fund (UNCDF). The event celebrated the progress made in advancing women’s financial inclusion data in these six countries.

Speakers from the event included Antoinette Sayeh (Deputy Managing Director of the International Monetary Fund), Rebecca Ruf (EVP of Programs at Financial Alliance for Women), Elsie Addo Awadzi (Deputy Governor of Bank of Ghana), Tukiya Kankasa-Mabula (Former Deputy Governor of Bank of Zambia), Greta Bull (Director of Women’s Economic Empowerment at the Bill & Melinda Gates Foundation), and Inez Murray (CEO of the Financial Alliance for Women). The event was moderated by Mayra Buvinic (Senior Fellow of the United Nations Foundation with Data2X).

The panel discussions focused on country regulators and financial inclusion experts who have been taking bold steps forward when it comes to use of gender data. They have been working with FSPs to better understand the women’s market, drive revenue for businesses, and build more inclusive growth for society.

From a policy maker perspective, we have to understand who is being excluded and what services work differently for whom. We need sex-disaggregated data to answer these questions. There is no alternative.

– Mr. Md. Abul Bashar, Bangladesh Bank

Panel I included speakers from CCX collaborators:  Sophia Abu (Central Bank of Nigeria), Md. Abul Bashar (Bangladesh Bank), Alba Luz Valladares O’Connor (Comisión Nacional de Bancos y Seguros Honduras) moderated by Wendy Teleki (Head of We-Fi Secretariat at the World Bank).

The first panel highlighted the importance of collecting standardized data in order to build convincing evidence on the women’s market opportunity and design effective policies and products. Without regulated mechanics for data collection, standardization is very difficult. A productive first step towards collecting better metrics is updating the regulatory institution’s dashboards and templates in order to capture higher quality data to advance specific products that meet women’s needs. All three speakers highlighted the importance of the WFID partnership in supporting them to build the mechanisms to collect quality gender-disaggregated data.

There’s a lot of data that’s already being collected and submitted by the financial services providers – we’re working with them to develop a women’s financial inclusion dashboard alongside the WFID partnership to show the business case to serve the women’s segment—once they see its good business, there will be more products and services tailored for the women’s segment.

– Sophia Abu, Central Bank of Nigeria

Speakers from Panel II included Melsa Ararat (Corporate Governance Forum of Turkey), Tamara Cook (CEO of FSD Kenya) moderated by Rosita Najmi (Head of Global Social Innovation at Paypal).

Women are often perceived as not being profitable enough, which makes it difficult for FSPs to justify investments in women-centered products in specific markets. The second panel discussed how improving women’s financial inclusion will require engagement from not only the FSPs, but also across the private and public sectors, along with international organizations, donors, associations, and civil society. Going forward, we should focus on strengthening all stakeholders’ ability to collect, report, and use gender data to increase women’s access to and usage of financial services, while encouraging collaborative thinking and action on the intersecting issues.

Women’s financial inclusion should not just be focused on justifying the business profitability but should also be based on the notion that financial inclusion of women is a public good.

– Melsa Ararat, Corporate Governance Forum of Turkey

Building out quality supply-side and provider-level data on women is vital in order to advance women’s financial inclusion, as highlighted by Greta Bull in her closing remarks. Clarity around what is best to measure, helpful reporting mechanisms and essential changes to FSPs systems are all key in progressing access and usage of formal financial services for women. Ultimately, there is a strong business case for society to serve the women’s market and a need for more coordination and collaboration among all stakeholders in order to develop data driven women’s financial inclusion solutions.

Gender data is primordial to women’s financial inclusion; it shines a light, measures where we are, prompts us to do better, shows us how, builds accountability and potentially shames us into action.

– Inez Murray, CEO of Financial Alliance for Women 

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Tony Otoa

How has Covid-19 affected the Stanbic Business Incubator and How Does it Plan to Respond? Chief Executive Tony Otoa Explains

ConsumerCentriX works closely with Stanbic Bank Uganda on both the COVID-19 Business Info Hub and the Stanbic Business Incubator. This article originally appeared on the COVID-19 Business Info Hub.

How has Covid-19 affected the Stanbic Business Incubator and How Does it Plan to Respond? Chief Executive Tony Otoa Explains

Tony Otoa

Like all businesses, the Stanbic Business Incubator (SBIL) faced a slate of new challenges and obstacles stemming from the pandemic. To understand how the Stanbic Business Incubator navigated these challenges, we sat down with Tony Otoa, SBIL’s Chief Executive. Mr. Otoa provided us with an insider’s perspective on SBIL’s pandemic experience, lessons learned, and projections for Covid-19 recovery.

Mr. Otoa explained that the pandemic afforded SBIL one major lesson: a business must remain agile and adapt to the flow of the new normal. Covid-19 upended traditional business operations, relationships, and practices. Businesses that were unable to adjust and respond to the evolving environment suffered immensely while those that were flexible and adapted practices and operations as things changed flourished. For its part, the Stanbic Business Incubator changed its program development process and how it connects with its clients.

Because of the lockdown, explained Mr. Otoa, SBIL was unable to carry out in-person training, so the team switched to online platforms to complete its mandate of supporting Uganda’s business community. Like in businesses throughout the world, transitioning online heavily impacted how SBIL delivers its services and required a shift in its approach to client relations and communications. The upshot to these challenges was an increase in the number and geographic location of people reached. Pre-pandemic, class sizes were limited to what was allowed by regional training hubs, but the online platforms allowed SBIL to reach many people through the country.

Mr. Otoa believes that SBIL’s Covid-19 recovery started long before the lockdowns were lifted. Stanbic Business Incubator remains focused on supporting businesses to drive and achieve more. Their strategy is to assist businesses in accessing finance, accessing markets, and provide tracking to better understand how to support them better. More importantly, is how this support is delivered. Mr. Otoa stresses the need to blend approaches to best support businesses in the coming period. This means combining online and in-person training to best support their clients while blending business techniques from both the pre- and post-Covid period.

SBIL expects its new chapter to encapsulate the lessons learned from this pandemic period. Namely, the need for agility as they switched to new, online platforms, the new geographic regions and audiences they were able to reach as a result of their online shift and continuing the newly blended approach to continue supporting their clients. All told, Stanbic Business Incubator expects a strong recovery for themselves and for their clients as they step forward into this new period.


Interested in training opportunities with the Stanbic Business Incubator? Incubator Business Manager Sheila Agaba explains upcoming offerings

ConsumerCentriX works closely with Stanbic Bank Uganda on both the COVID-19 Business Info Hub and the Stanbic Business Incubator. This article originally appeared on the COVID-19 Business Info Hub.


Interested in training opportunities with the Stanbic Business Incubator? Incubator Business Manager Sheila Agaba explains upcoming offerings

- Sheila Agaba

Business Manager, Stanbic Business Incubator

The Covid-19 Business Info Hub recently sat down with Sheila Agaba, the Stanbic Business Incubator’s Business Manager to discuss the many training opportunities on offer to small and medium enterprises and aspiring entrepreneurs.  

Ms. Agaba leads Stanbic Business Incubator Limited (SBIL)’s strategy, coordinates partnerships, and tracks SBIL’s impact. During her tenure, she has witnessed some of the pandemic’s major impacts on SBIL’s clients. She notes that small- and medium-sized enterprises (SMEs) struggled throughout the pandemic to access much-needed finance. Viewed as riskier investments by financial institutions, SMEs struggle to secure capital to develop their businesses. To address this challenge, SBIL has implemented various capacity-building trainings to help de-risk SMEs and improve their chances for access to credit.   

The Enterprise Development Programs – which have been rebranded as the Stanbic Accelerator Program, Micro enterprise Development Program and Supplier Development Program. These will have both in-person and online sessions and include both a local and regional focus. These sessions specifically target SMEs at a more intermediate stage of their business journey, such as those that can provide annual turnover reports and other business information. The local program largely supports businesses with the know-how to access capital and markets in the Kampala region. They were shifted fully online when Covid-19 struck for safety reasons. The Micro Enterprise Development Program provides similar support but operates at a national level and targets micro enterprises with 1-2 staff and an average annual turnover of 5M shillings.  

SBIL’s Supplier Development Program is largely geared toward those in the oil and gas industry. This program supports SMEs aiming to qualify as suppliers to larger companies engaged in drilling and other work across the Albertine region. The program supports SMEs to get registered to the national supplier database if not yet registered. This program will support linkages for the beneficiaries to the existing players in the oil camps in order for them to supply companies in drilling and oil and gas construction. This will be conducted with support from local oil companies in the industry. In addition, personal finance modules help SMEs with the necessary principals to arrange both personal and business financing. Similarly, SBIL arranges masterclasses post the trainings for alumni which are information-sharing sessions for about several topics relevant to business growth.  

SBIL’s program Implementation relies on financial support from Stanbic Bank, local and international partners This funding helps SBIL to deliver on the key pillars of access to  capital and market for SMEs. These programs facilitate SMEs develop new product lines, obtain new contracts, and expand into new markets and geographical regions. One of SBIL’s major partners is the German Agency for International Cooperation (GIZ), which focuses on job creation specifically for women and youth. Their target is to create employment for nine hundred people annually through the GIZ partnership. The French Embassy in Uganda is another donor that focuses on supporting SMEs especially youth and women in agroecology and ecotourism. Similarly, the African Development Bank (AfDB) has partnered with SBIL through Petroleum Authority Uganda (PAU) to facilitate and train Business Development Services (BDS) to over 200 SMEs in various sectors along the EACOP route districts – a Ugandan area where the oil and gas pipeline will pass before entering Tanzania. All told, these partnerships have yielded a significant increase in SMEs’ access to funding. 27% of unbanked SMEs engaged in the programs have opened accounts with Stanbic Bank while 15% have begun access credit from Stanbic Bank. 35% have improved their tax compliance – allowing access to more markets and proving an early victory for SBIL’s international partners.  

With pandemic lockdowns coming to an end, Stanbic Business Incubator is now looking to the future and how it can keep serving the business community. Ms. Agaba notes that the company is looking forward to expanding partnership opportunities while prioritizing sustainability. 


Meet three incredible women entrepreneurs as we celebrate women this March.

 This video was originally posted on the SME Response Clinic

Meet three incredible women entrepreneurs as we celebrate women this March.

This March, join us as we reflect on and celebrate the vital role women play in our communities and the tremendous contribution they make to our economy. The SME Response Clinic spoke to three women entrepreneurs to understand what women’s month means to them s, what motivated them to start their own businesses, and get their advice for aspiring women entrepreneurs.

Here is what they had to say!

Stanbic Business Incubator

Business Training During the Pandemic: Experiences, Lessons and Recommendations from the Stanbic Business Incubator Limited 

ConsumerCentriX works closely with Stanbic Bank Uganda on both the COVID-19 Business Info Hub and the Stanbic Business Incubator. This article originally appeared on the COVID-19 Business Info Hub.

As the pandemic enters its third year, governments and the private sector reflect on the lessons learned from COVID-19. The last two years have yielded extensive data on how external shocks and crisis response can affect the business community.  

Stanbic Business Incubator Limited (SBIL) has played a key role in supporting small- and medium-sized enterprises (SMEs) in Uganda, guiding many businesses through the pandemic’s perpetual twists and turns while helping them to make sense of the information overflow. To benefit from these lessons, the COVID-19 Business Info Hub will highlight SBIL’s experience throughout the pandemic in an effort to benefit the Ugandan business community. 

Founded in 2018 and operating under Stanbic Uganda Holdings Limited, the Stanbic Business Incubator Limited runs capacity building and entrepreneurship development programs for SMEs. In 2021 alone,  SBIL managed to train over 700 business owners from various sectors and more than 4500 entrepreneurs across Uganda. Drawing from SBIL’s experience in training SMEs through the pandemic, this series will focus on the experience of the Incubator’s experts and training staff through interviews and first-hand discussions. Our readers can expect insight into different topics, including: 

  • A high-level overview of SBIL’s impact, responses, and opportunities for SMEs as they navigate the pandemic 
  • An exploration of SBIL’s partnerships and upcoming programs helps to outline what it prioritizes for members of the business development workshop. 
  • Reflecting on 2021’s selection of training programs, Incubator staff discuss the experience of the program’s exiting alumni so businesses can learn from their peers 
  • First-hand interviews with alumni and non-members help to better understand SMEs biggest needs while sharing frontline experience as they navigate the pandemic 

Over the next five articles, we’ll help SMEs understand the unfolding business environment with experience from SBIL’s practitioners, managers and businessowners. Readers are likely to find business insights that will help in developing new strategies and tactics to maintain their business competitiveness while responding to the fast-changing conditions of an evolving pandemic. 

Interested businessowners may be interested in SBIL’s upcoming schedule of master classes, training events, cohorts and partnership events. Similarly, readers may be interested in the Compassionate Leadership Webinar Series, which provides training through a slate of webinars. Updates on all these programs and more will be available on the COVID-19 Business Info Hub. 

Ultimately, the coming series of articles provides opportunity for businesses to benefit from peer-learning and the guidance of an industry stalwart. We look forward to you joining us.  



SME Response Clinic hosts webinar on Practical Solutions for Improving the Wellbeing of Women Entrepreneurs

A version of this article was originally posted on the SME Response Clinic


The SME Response Clinic held a webinar on practical solutions for improving the wellbeing of women entrepreneurs at Kigali Public Library on the 8th of December 2021. The webinar was part of the Building Back Healthier Series that was launched with a talk show on KT Radio on the 18thof October 2021 and followed another webcast on practical strategies to deal with stress held in November. The series is organized in partnership with the Geruka Healing Centre.

The objective of the webinar was to inform, inspire, and share knowledge and skills that businesswomen can use to better their wellbeing when dealing with day-to-day stresses of running a business while managing other responsibilities. In addition, the webinar dove into practical techniques for increasing psychological safety and productivity and how to optimize the workplace especially for women entrepreneurs.

The webinar featured a mental health expert, Adelite Mukamana, M.Sc., with two active businesswomen, Scovia Umutoni and Amina Umhoza. Mme. Mukamana started the session with a fantastic example to help the audience have an in-depth appreciation of mental health and wellbeing:


Our mind is like an engine of any car.  No matter how good-looking the car might seem on the outside, without the engine, it wouldn’t start. The car can only move when the engine is working in full force. Think about your mental health and wellbeing like that. When something is wrong with your car engine, you look for a mechanic. The moment you feel that your mental health or wellbeing is struggling, look for professional help.” 



Scovia’s Experience:

Scovia Umutoni is Founder of KGL Flour Limited, an agribusiness factory that produces maize flour – locally known as Kawunga – and animal feed. Before the pandemic, she was employed elsewhere, but she lost her job like many others when the pandemic hit. Undeterred, she decided to invest her savings to create her own business.

While exciting, it proved to be a very challenging time because once she started her business operations, Rwanda went into lockdown, putting everything on hold.

By the time lockdown was over, while many businesses were back up and running, Scovia’s target market including schools and hotels were still not operational. She started to feel frustrated and uncertain about the future. Scovia thought quickly and decided to change her approach, targeting the Democratic Republic of Congo (DRC). She has been serving customers in DRC since then, and as Rwanda has begun to recover, she has started to deliver her products locally.

Scovia believes that women entrepreneurs often face specific challenges based on the fact they are women. When she ordered a corn flour machine to start her business from a local businessman, Scovia struggled to get the machine in the agreed-upon two week period. It took engaging male friends to visit the provider with her for Scovia to get the machine two weeks later than promised. Scovia is certain that had she been a male entrepreneur, she would not have had to resort to engaging friends to help her. This is just one example of common obstacles faced by women entrepreneurs, many of whom were also disproportionately affected by COVID-19.

During the pandemic, Scovia took a step back to reflect on her businesses and to think of new strategies to improve operations. Recognizing the importance of her own wellbeing, she took a number of actions to improve her mental health, including listening to music. Her business life is not without challenges – she still faces challenges like being a woman in a male-dominated industry and travel restrictions due to the ongoing pandemic – but she doesn’t intend to stop. Scovia has learned that challenges will always exist, and what is important is to look for solutions to deal with them.


Amina’s Experience:

Amina Umuhoza is Founder and CEO of SAYE – DUKATAZE LTD, which aims to fight unintended pregnancies in young Rwandan women due to menstruation stigma. Her company provides young women with reproductive health information, menstrual hygiene management, and economic empowerment by selling products produced by young women through technology and community engagement.

The COVID-19 pandemic dramatically changed SAYE’s operations, and like many other businesses, the company took its business online during lockdowns. This major shift in operations led Amina and her colleagues to question whether they would attain their goals, and Amina had to work hard to balance competing priorities. For instance, the company had to use profits planned for investment to instead pay employee salaries to ensure proper staffing and employee satisfaction. Choices like these have allowed Amina to ensure SAYE continues delivering on its business and social objectives throughout the challenges of the pandemic.

Like Scovia, Amina also faces challenges unique to being a woman entrepreneur. A key example is negative comments from others, including social media bullying. It is not uncommon for Amina to receive questions about plans to marry when she posts about new products or partnerships. She believes that these comments come from cultural beliefs about the role of women, but things have started to change as the government has been educating Rwandans on the role of a woman in societal, family, and personal development.

The hardest part of responding to the COVID-19 pandemic for Amina was to ensure she was strong and resilient for herself as well as for her co-workers and employees. Amina used the lockdown as productively as possible to ensure a positive mindset, reflecting on herself and catching up on important paperwork. This cheered her up, and that feeling encouraged her to reach out to co-workers through virtual platforms. Amina also managed to take care of action items she had postponed or put off pre-pandemic, which provided SAYE with new opportunities after lockdown.

Building Back Healthier:

Scovia and Amina seek to thrive as businesswomen, but this is not always easy. Both receive negative comments based on stereotypes nearly every day; for example, the idea that as women entrepreneurs they can only be successful if they are married. Adelite Mukamana disagrees with this stereotype. “We often hear that the development of women depends on a man. Scovia and Amina are true examples that a businesswoman can run her business smoothly and shine through all circumstances, and we hope they are good examples to our fellow women in the Rwandan society,” she says.

Both entrepreneurs agreed on one fact – one chooses her or his own mentality, and a positive sense of wellbeing is key to carrying on in the face of adversity. Adelite Mukamana agrees. “We act how we think, and we decide how to think,” she says.

Women entrepreneurs are typically challenged by balancing work and home life. Amina believes that marrying to a partner who supports you and who understands your vision is a crucial element for a success as a businesswoman. Mme Adelite Mukamana, both an expert in her field and a mother, advised businesswomen to not be afraid of having families since a woman is a human being that is capable of carrying out multiple tasks. She advised women to launch businesses regardless of their family lives if they’re confident they can do it. She also pointed out that men shouldn’t be threatened by women’s economic empowerment and their partners’ success but instead focus on growing together.

Visit the SME Response Clinic for tips for entrepreneurs to support their mental health and wellbeing. We also invite you to keep an eye on our social media platforms for entrepreneurs’ stories on how their businesses are prioritizing mental health and wellbeing, as part of responding to the COVID-19 pandemic challenges. You can find us on YouTube,Facebook, Twitter, and LinkedIn. Submission

Women Entrepreneurs and Leaders in Rwanda

Celebrating Women Entrepreneurs this March with the SME Response Clinic – Insights from Women Entrepreneurs and Leaders  

A version of this article was originally posted on the SME Response Clinic

As we continue to celebrate March, the women’s history month, the SME Response Clinic is pleased to share with you a recap of some of the highlights from our engagements with women entrepreneurs and leaders in Rwanda over the past two years. Women entrepreneurs play a vital role in developing Rwanda’s entrepreneurship ecosystem and make a tremendous contribution to the nation’s economy. Join us in celebrating women entrepreneurs this month and throughout the year! 

Here are some of the highlights:  

Webinar on “Practical Solutions for Improving the Wellbeing of Women Entrepreneurs” 

On 8 December 2021, the SME Response Clinic, in partnership with Geruka Healing Center, held a webinar featuring women entrepreneurs at the Kigali Public Library as part of the Building Back Healthier series. The webinar’s objective was to inform, inspire and share knowledge and skills that businesswomen can use to better their wellbeing as they deal with their day-to-day business activities while managing other responsibilities. The webinar featured a mental health expert, Adelite Mukamana and two businesswomen, Scovia Umutoni and Amina Umuhoza. 

Learn More 

Interview with Her Excellency Dr Monique Nsanzabaganwa, former Deputy Governor of National Bank of Rwanda and current Deputy Chairperson of the African Union Commission 

In July 2020, the SME Response Clinic interviewed Her Excellency Dr. Monique Nsanzabaganwa to understand the barriers women face in accessing information to help them better manage their businesses. During the interview, H.E. Dr. Monique emphasized the importance of not just making information available online but also mobilizing women to access that knowledge with a personal touch.  

Watch the video to learn more 

Learn about AMI’s Business Survival Bootcamp from Justine Ntaganda, owner of La Cornicle Hotel Rubavu and Nyabihu 

Justine Ntanganda, a businesswoman who co-owns La Cornicle Hotel operating in Rubavu and Nyabihu districts, attended a Business Survival Bootcamp training organized by the SME Response Clinic in partnership with the African Management Institute. Ms. Ntanganda shared with the SME Response Clinic more about what she learned.  

Watch the video to learn more 

To learn more about AMI training offers in Rwanda, visit: Africa Management Institute 

Women Entrepreneurs in Rwanda

Celebrating Women's Entrepreneurship in Rwanda

Celebrating Women’s Entrepreneurship in Rwanda

A version of this article was originally posted on the SME Response Clinic

Women entrepreneurs represent the fastest-growing segment of entrepreneurs globally, and Rwanda is no exception. According to the 2020 FinScope Gender Report, women lead about 52% of micro, small, and medium enterprises (MSMEs) in Rwanda (or about 420,0000 businesses). Through these businesses, women entrepreneurs are significant contributors to GDP growth and create jobs critical to people’s livelihoods in their communities and the country at large.

At the SME Response Clinic, we value women entrepreneurs’ role in Rwanda’s economic and social development. Since our launch in May 2020, we have developed content, hosted webinars, and conducted targeted marketing activities to better reach women entrepreneurs and support them in business growth despite tough times.

This month, we will focus our efforts on celebrating the role played by women entrepreneurs in developing the entrepreneurship ecosystem in Rwanda. We will highlight some of the exceptional women entrepreneurs we have encountered so you can learn from their experiences or maybe find a new business to try out!

Join us this month as we celebrate – and reach out to us to share the name of a women-led business you know and love at!