Job Opening / Hybrid, Budapest • Junior Project Manager
Location: Flexible (Remote)
Type of involvement: Full-time (40h per week)
Job type: Open-ended Contract
If you are looking for a multi-cultural and fast-paced working environment where you can gain hands-on exposure and have a direct impact, this could be the perfect opportunity for you! At ConsumerCentriX, there are endless opportunities for our staff to develop the right skills to take on some of the world’s toughest challenges. To this end, we are looking for a highly driven and motivated Junior Project Manager to join the ConsumerCentriX team.
WHO WE ARE
ConsumerCentriX is a consulting firm specializing in social impact strategy.
Our mission is to foster sustainable development and drive positive social impact in some of the world’s most underserved regions. We collaborate with financial service providers, multilateral development banks, and policymakers to translate consumer insights into market strategies and policies to reach the un– and underserved. Our focus areas include Entrepreneurship, SME Development, Inclusive Finance, and Policy Development.
As a growing company, we have delivered over sixty projects, reaching more than eight million previously unbanked clients across diverse markets.
Why You’ll Love Working with Us:
- Mission-Driven Work: Be a part of transformative projects that tackle critical issues such as economic development, inclusive finance, and gender equality.
- Global Experience: work on projects in various developing countries, gaining first-hand experience from industry-leading experts.
- Professional Development: Take advantage of opportunities for professional growth through partnerships with leading organizations in inclusive finance.
- Collaborative Culture: Work alongside a diverse global team of experts who share your passion for driving positive social impact.
- Competitive Remuneration: Receive a competitive salary that reflects your skills and contributions.
Qualifications and Experience:
- Bachelor’s or Master’s degree in Business, Strategy, Finance, Economics, or a related field.
- 1–3 years of experience in management consulting, project management, or related roles; exposure to financial or public sector projects is a plus.
- Fluency in English (written and oral); Russian/French is a plus
- Experience in analyzing data and information to generate actionable insights, and presenting findings clearly through reports and presentations.
- Excellent attention to detail and organizational skills.
- Self-driven, eager to learn, and proactive in taking ownership of tasks.
- Strong adaptability to complex and shifting project requirements.
Key Responsibilities:
- Analyze data and information to generate actionable insights, and prepare presentations and reports to communicate findings effectively.
- Coordinate with stakeholders, including financial institutions, regulators, and partner organizations, to align on project activities.
- Support project planning and monitor timelines, deliverables, and milestones, flagging risks or delays as appropriate.
Interested? Apply by submitting your resume to jobs@consumercentrix.ch
The Subject line should read Junior Project Manager.
Job Opening / Remote, North Macedonia • Junior Data Analyst
Location: Flexible (Remote)
Type of involvement: Full-time (40h per week)
Job type: Temporary (Contractor) up to 6 months with the possibility to renew the contract additionally in the future
If you are looking for a multi-cultural and fast-paced working environment where you can gain hands-on exposure and have a direct impact, , this could be the perfect opportunity for you!At ConsumerCentriX, there are endless opportunities for our staff to develop the right skills to take on some of the world’s toughest challenges. To this end, we are looking for a highly driven and motivated Junior Data Analyst to join the CCX team.
WHO WE ARE
CCX Inclusive Business is a strategy consulting firm, based in Geneva, Switzerland, that works with financial service providers and policymakers on translating consumer insights into market strategies and policies to reach the un/underserved.
Our mission is to develop scalable solutions that are based on deep insights into the lives, needs, and constraints of un/underserved people in emerging markets to improve their livelihoods and create opportunities for economic growth. To accomplish this mission, we focus on Entrepreneurship and SME Development, Inclusive Finance (including gender-intelligent finance), and Policy Dialogue and Regulation. We are a growing company with international partners and staff working in fast-paced and often changing environments.
We have delivered over 75+ projects reaching more than 8 million previously unbanked clients in both the largest emerging markets and the poorest landlocked countries.
WHAT YOU WILL DO
- Support the design and implementation of data collection strategies, including surveys, interviews, and focus groups
- Clean, structure, and analyze large datasets to uncover trends related to financial access, usage, and inclusion
- Conduct descriptive and inferential statistical analyses to support project objectives and learning agendas
- Assist in the development of market sizing models, segmentation analyses, and benchmarking tools
- Compile and interpret data from secondary sources (e.g., Findex, GEM, World Bank, IMF, national statistics) to complement primary research
- Prepare analytical outputs, including dashboards, charts, and visualizations, for client reports and internal use
- Translate findings into clear, actionable insights for diverse audiences—including financial institutions, policymakers, and funders
- Contribute to additional research, analysis, or operational tasks as needed to support the broader success of the team and projects
- Stay up to date on trends in financial inclusion, digital finance, and MSME development across emerging markets
WHO YOU ARE
- Master’s degree in statistics, business, economics, computer science, or a related field
- 1+ years of experience in a relevant field
- Highly organized with exceptional attention to detail and follow-through
- Excellent analytical skills coupled with strong business acumen
- Team player with a positive attitude and work ethic, able to work independently and in a team setting
- Data manipulation skills, technical aptitude, and service-focused approach to support the internal project team
- Advanced proficiency in Excel and PowerPoint; familiarity with R, Python, SPSS, or similar statistical tools is a plus
- Excellent oral and written communication skills, with an excellent command of English
- Experience living, studying and/or working abroad is highly advantageous
Nice-to-have:
- Experience working with Survey Panels i.e. Survey Monkey or similar
- Experience working with gender indicators and international datasets
WHAT WE OFFER
- Global company filled with industry-leading experts
- Regular company team events
- Location flexibility
- Competitive remuneration
Interested candidates are encouraged to apply with a resume and cover letter by submitting to jobs@consumercentrix.ch.
The Subject line should read CCX Junior Data Analyst.
Job Opening / Budapest, Hungary • Junior Project Manager
Job Title: Junior Project Manager
Contract Type: Open-ended
Type of involvement: Full-time (40hrs per week)
Location: Budapest (partial remote work possible)
WHO WE ARE
ConsumerCentriX is a consulting firm specializing in social impact strategy. Our mission is to foster sustainable development and drive positive social impact in some of the world’s most underserved regions. We collaborate with financial service providers, multilateral development banks, and policymakers to translate consumer insights into market strategies and policies to reach the un- and underserved. Our focus areas include Entrepreneurship, SME Development, Inclusive Finance, and Policy Development. As a growing company, we have delivered over sixty projects, reaching more than eight million previously unbanked clients across diverse markets.
Why You’ll Love Working with Us:
- Mission-Driven Work: Be a part of transformative projects that tackle critical issues such as economic development, inclusive finance, and gender equality.
- Global Experience: Worked on projects in various developing countries, gaining first-hand experience from industry-leading experts.
- Professional Development: Take advantage of opportunities for professional growth through partnerships with leading organizations in inclusive finance.
- Collaborative Culture: Work alongside a diverse global team of experts who share your passion for driving positive social impact.
- Competitive Remuneration: Receive a competitive salary that reflects your skills and contributions.
Relevant experience:
- Background in Business/Strategy/Finance/Data Science/Public Policy/Mathematics/Economics, with a strong analytical data-focused skillset.
- 1-3 years of experience working in management consulting, project management, or data-related roles, ideally with exposure to the financial or public sectors.
- Experience with creating presentations and reports to convey key commercial insights from data.
- Familiarity with data collection and management systems (please specify your experience, role, and tools used).
- Clear communication in English (both written and oral).
- Adaptability to complex and shifting project requirements.
- Experience with data visualization tools and designing dashboards and analytics tools using business intelligence software is a plus.
Key Responsibilities:
- Analyze and optimize data collection and management systems.
- Support the design of dashboards and data visualization/analytics tools to generate insights.
- Assist in developing and implementing strategies to tackle social and economic issues.
- Collaborate with local stakeholders to ensure culturally relevant and sustainable solutions.
- Monitor and evaluate project outcomes, providing insights and recommendations for continuous improvement.
Interested? Apply by submitting your resume and cover letter to jobs@consumercentrix.ch
The subject line should read Junior Project Manager
Job Opening / Budapest, Hungary - Junior Project Manager
Job Title: Junior Project Manager
Contract Type: Open-ended
Type of involvement: Full-time (40hrs per week)
Location: Budapest (partial remote work possible)
WHO WE ARE
ConsumerCentriX is a consulting firm specializing in social impact strategy. Our mission is to foster sustainable development and drive positive social impact in some of the world’s most underserved regions. We collaborate with financial service providers, multilateral development banks, and policymakers to translate consumer insights into market strategies and policies to reach the un- and underserved. Our focus areas include Entrepreneurship, SME Development, Inclusive Finance, and Policy Development. As a growing company, we have delivered over sixty projects, reaching more than eight million previously unbanked clients across diverse markets.
Why You’ll Love Working with Us:
- Mission-Driven Work: Be a part of transformative projects that tackle critical issues such as economic development, inclusive finance, and gender equality.
- Global Experience: work on projects in various developing countries, gaining first-hand experience from industry-leading experts.
- Professional Development: Take advantage of opportunities for professional growth through partnerships with leading organizations in inclusive finance.
- Collaborative Culture: Work alongside a diverse global team of experts who share your passion for driving positive social impact.
- Competitive Remuneration: Receive a competitive salary that reflects your skills and contributions.
Relevant experience:
- Background in Business/Strategy/Finance/Data Science/Public Policy/Mathematics/Economics, with a strong analytical data-focused skillset.
- 1-3 years of experience working in management consulting, project management, or data-related roles, ideally with exposure to the financial or public sectors.
- Experience with creating presentations and reports to convey key commercial insights from data.
- Familiarity with data collection and management systems (please specify your experience, role, and tools used).
- Clear communication in English (both written and oral).
- Adaptability to complex and shifting project requirements.
- Experience with data visualization tools and designing dashboards and analytics tools using business intelligence software is a plus.
Key Responsibilities:
- Analyze and optimize data collection and management systems.
- Support the design of dashboards and data visualization/analytics tools to generate insights.
- Assist in developing and implementing strategies to tackle social and economic issues.
- Collaborate with local stakeholders to ensure culturally relevant and sustainable solutions.
- Monitor and evaluate project outcomes, providing insights and recommendations for continuous improvement.
Interested? Apply by submitting your resume and cover letter to jobs@consumercentrix.ch
The subject line should read Junior Project Manager
Job Opening / North Macedonia, Finance & Admin Intern
Job Title: Finance & Admin Intern
Job Type: Paid Internship (Temporary Contractor), up to 6 months with the possibility to renew the contract additionally in the future.
Type of involvement: Flexible / up to 40h per week
Location: Remote, North Macedonia
If you are looking for a fast-paced and multicultural workplace where you can gain hands-on exposure, then this may be the place for you! At ConsumerCentriX, we are dedicated to nurturing our team’s skills to tackle global challenges. To this end, we are looking for a highly motivated and motivated Finance and Operations Administrator to join the CCX back-office team.
Who we are:
ConsumerCentriX is a strategy consulting firm that works with financial service providers and policymakers on translating consumer insights into market strategies and policies to reach the un/underserved. Our mission is to develop scalable solutions that are based on deep insights into the lives, needs, and constraints of un/underserved people in emerging markets to improve their livelihoods and create opportunities for economic growth. To accomplish this mission, we focus on Entrepreneurship and SME Development, Inclusive Finance (including gender-intelligent finance), and Policy Dialogue and Regulation. Based in Switzerland, we are a young and growing company with international partners and staff working in fast-paced and often changing environments. We have delivered over 60 projects reaching more than 8 million previously unbanked clients in both the largest emerging markets and the poorest landlocked countries.
WHAT YOU WILL DO
• Finance and Accounting Support: Handle day-to-day bookkeeping activities, support preparation of consolidated accounts, perform data quality checks.
• Data Management: Maintain accurate records and databases, including contact lists, client information, and other relevant data. Handle sensitive information with confidentiality and discretion.
• Document Preparation and Management: Support the preparation and formatting of various documents, including reports, presentations, and proposals. Ensure that documents are accurately compiled, proofread, and organized to meet quality standards and deadlines.
• Perform other administrative duties as assigned.
WHO YOU ARE
• Currently enrolled in a degree program or within one year of graduation date: Accounting, Finance, Business Administration, or related field
• Excellent oral and written communication skills, with an excellent command of English
• Eyes on the details and keeping things organized come naturally to you, and you take pride in maintaining a professional and tidy workspace.
• Team player with a positive attitude and work ethic, able to work independently and in a team setting.
• Highly computer literate, able to pick up new software tools with ease, and skilled in the use of MS Office (especially Excel)
• Sensitive to the concerns of the developing world, and able to work with providers from different cultural backgrounds
• Experience living, studying, and/or working abroad is highly advantageous.
WHAT WE OFFER
• Opportunity to kick-start your career by learning the ins and outs of financial and administrative operations as part of a global company with industry-leading experts.
• Flexible Location: Ability to work from home/remotely.
• Paid Internship
Interested candidates are encouraged to apply by submitting their resume and cover letter to jobs@consumercentrix.ch. The Subject line should read CCX Finance & Admin Intern
(CLOSED) Job Opening / Morocco, Project Manager
Location: Remote (Work from home), Morocco
Type of involvement: Open Contract
Are you a skilled professional with at least a bit of project management experience but most of all good energy, diligence, a talent for coordinating people and activities, and a passion to achieve positive impact in Morocco? If you are looking for a multi-cultural and fast-paced working environment where you can gain hands-on exposure with some of the country’s leading organizations and the topics that are at the heart of Morocco’s development, then this is the place for you! At ConsumerCentriX (CCX), there are endless opportunities for our staff to develop the right skills to take on some of the world’s toughest challenges. To this end, we are looking for a highly driven and motivated Project Manager to join the CCX team.
Who we are:
CCX Inclusive Business is a strategy consulting firm, based in Geneva, Switzerland, that works with financial service providers and policymakers on translating consumer insights into market strategies and policies to reach the un/underserved. Our mission is to develop scalable solutions that are based on deep insights into the lives, needs, and constraints of un/underserved people in emerging markets to improve their livelihoods and create opportunities for economic growth. To accomplish this mission, we focus on Entrepreneurship and SME Development, Inclusive Finance (including gender-intelligent finance), and Policy Dialogue and Regulation. We are a young and growing company with international partners and staff working in fast-paced and often changing environments. We have delivered over 60 projects reaching more than 8 million previously unbanked clients in both the largest emerging markets and the poorest landlocked countries. CCX has worked on projects in and about Morocco since 2016 in both research, analysis and implementation of inclusive business offers to help the country achieve sustainable development. In our work we collaborate with international stakeholders as well as with leading Moroccan businesses, government and civil society – and ambitious Moroccan entrepreneurs seeking to build the country’s future. CCX is passionately committed to equal opportunities, and we encourage you to apply you if you are eager to be judged on merit and feel conventional employers in Morocco may not offer you this chance.
Your profile – who we need:
We are seeking a Project Manager to join our dynamic team. The ideal candidate will have a background in project management, and ideally have already worked either in the context of the financial sector, development or entrepreneurship . Previous experience with international funders is an advantage.
Key Responsibilities:
• Manage and oversee various projects from inception to completion.
• Support the CCX leadership in effectively guiding projects and liaising with the relevant stakeholders
• Assist in coordinating teams of international and local experts
• Collaborate with international funders on development programs.
• Support entrepreneurship initiatives within the organization.
Qualifications and professional abilities:
• Proven experience in Project Management.
• Mastery of standard methodologies and IT tools for planning, supervising, coordinating and reporting on project activities
• Timeliness and diligence in conducting all professional activities
• Ability to produce concise written output in English and French
• Teamwork and effective communication with a diverse set of colleagues
• Courteous and professional written and verbal communication with executives and staff at large business or public sector organization
• Completed academic education at Bachelor or Masters level
An advantage:
o Experience with financial services industry (banks, microfinance, fintechs) o Experience working on development programs or with international funders
o Previous work in the field of Entrepreneurship support.
Language Skills:
• Full professional proficiency in English and French is required.
• Knowledge of Arabic and/or Tamazight plus any other language is an advantage.
WHAT WE OFFER
• Global company filled with industry-leading experts.
• Professional development opportunities with a leading organization in the field of inclusive business / inclusive finance with operations around the world.
• Competitive remuneration
• Location flexibility: work from home/remotely, located in Morocco.
If you are a driven, organized individual with a passion for project management and entrepreneurship, we would love to hear from you. Apply today! Interested candidates are encouraged to apply with a resume and cover letter by submitting it to jobs@consumercentrix.ch
Job Opening / Skopje, North Macedonia • Personal Assistant
Location: Flexible (Remote), or in our office located in Skopje, North Macedonia
Type of involvement: Full-time (40h per week)
Job type: Temporary (Contractor) up to 6 months with the possibility to renew the contract additionally in the future
If you are looking for a multi-cultural and fast-paced working environment where you can gain hands-on exposure and have a direct impact, then this may be the place for you! At ConsumerCentriX, there are endless opportunities for our staff to develop the right skills to take on some of the world’s toughest challenges. To this end, we are looking for a highly driven and motivated Finance and Operations Administrator to join the CCX team.
WHO WE ARE
CCX Inclusive Business is a strategy consulting firm, based in Geneva, Switzerland, that works with financial service providers and policymakers on translating consumer insights into market strategies and policies to reach the un/underserved.
Our mission is to develop scalable solutions that are based on deep insights into the lives, needs, and constraints of un/underserved people in emerging markets to improve their livelihoods and create opportunities for economic growth. To accomplish this mission, we focus on Entrepreneurship and SME Development, Inclusive Finance (including gender-intelligent finance), and Policy Dialogue and Regulation. We are a young and growing company with international partners and staff working in fast-paced and often changing environments.
We have delivered over 60 projects reaching more than 8 million previously unbanked clients in both the largest emerging markets and the poorest landlocked countries.
WHAT YOU WILL DO
- Work closely and directly with senior management providing essential support in daily activities
- Inbox Management: Monitor and organize the email inboxes of senior management, ensuring important conversations are highlighted and promptly addressed
- Expense Management: Collect, process & review expense reports in-line with company policy, client requirements, and country-specific regulations
- Travel Arrangements: Organize company and project-related travel bookings in a cost-effective and efficient manner, ensuring compliance with company policies
- Meeting & Event Coordination: Coordinate online and offline meetings and events, such as work meetings, workshops, and conferences. This may include venue selection, logistics planning, coordinating with vendors, and ensuring smooth execution of events
- Maintain a service-focused approach to internal stakeholders, providing support for administrative matters
- Perform other duties as assigned
WHO YOU ARE
- 2+ years of relevant experience in similar roles
- Excellent oral and written communication skills, with an excellent command of English
- Keeping things organized comes naturally to you, and you take pride in maintaining a professional and tidy workspace
- Team player with a positive attitude and work ethic, able to work independently and in a team setting
- Highly computer literate, able to pick up new software tools with ease, and skilled in the use of MS Office (especially Excel)
- Sensitive to the concerns of the developing world, and able to work with providers from different cultural backgrounds
- Experience living, studying, and/or working abroad is highly advantageous
WHAT WE OFFER
- Global company filled with industry-leading experts
- Regular company team events
- Location flexibility with the ability to work from home/remotely, from the office, or a combination of the two
- Competitive remuneration
Interested candidates are encouraged to apply with a resume and cover letter by submitting to jobs@consumercentrix.ch.
The Subject line should read CCX Personal Assistant
(CLOSED) Job Opening / Skopje, North Macedonia • Finance & Operations Administrator
Location: Flexible (Remote), or in our office located in Skopje, North Macedonia
Type of involvement: Full-time (40h per week)
Job type: Temporary (Contractor) up to 6 months with the possibility to renew the contract additionally in the future
If you are looking for a multi-cultural and fast-paced working environment where you can gain hands-on exposure and have a direct impact, then this may be the place for you! At ConsumerCentriX, there are endless opportunities for our staff to develop the right skills to take on some of the world’s toughest challenges. To this end, we are looking for a highly driven and motivated Finance and Operations Administrator to join the CCX team.
WHO WE ARE
CCX Inclusive Business is a strategy consulting firm, based in Geneva, Switzerland, that works with financial service providers and policymakers on translating consumer insights into market strategies and policies to reach the un/underserved.
Our mission is to develop scalable solutions that are based on deep insights into the lives, needs, and constraints of un/underserved people in emerging markets to improve their livelihoods and create opportunities for economic growth. To accomplish this mission, we focus on Entrepreneurship and SME Development, Inclusive Finance (including gender-intelligent finance), and Policy Dialogue and Regulation. We are a young and growing company with international partners and staff working in fast-paced and often changing environments.
We have delivered over 60 projects reaching more than 8 million previously unbanked clients in both the largest emerging markets and the poorest landlocked countries.
WHAT YOU WILL DO
- Supervise the company invoicing, expenses, timesheets, approvals, travel, and payments process flows, share regular status updates with internal and external stakeholders, and maintain an organized tracking system allowing for easy follow-through
- Prepare and process invoices, bills, and payments; review & approve expense reports in line with client requirements, regulations, and company policy
- Organize company and project-related travel bookings in a cost-effective and efficient manner, ensuring compliance with company policies
- Ensure the company’s financial and operating systems are up-to-date by inputting new data and reconciling accounts
- Coordinate with project managers to ensure timely and accurate project progress updates as part of the monthly project’s budget update process
- Maintain a service-focused approach to internal stakeholders, providing support for financial, operative, and other administrative matters
- Support in preparing the necessary documentation for accounting
- Perform other duties as assigned
WHO YOU ARE
- Minimum B.Sc. in Finance, Business Administration, or a related field
- 3+ years of relevant experience in financial management and program administration
- Excellent oraland written communication skills, with an excellent command of English
- Keeping things organized comes naturally to you, and you take pride in maintaining a professional and tidy workspace
- Team player with positive attitude and work ethic, able to work independently and in a team setting
- Highly computer literate, able to pick up new software tools with ease, and skilled in the use of MS Office (especially Excel)
- Sensitive to the concerns of the developing world, and able to work with providers from different cultural backgrounds
- Experienceliving, studying and/or working abroad is highly advantageous
WHAT WE OFFER
- Global companyfilled with industry-leading experts
- Regularcompany team events
- Location flexibilitywith the ability to work from home/remotely, from the office, or a combination of the two
- Competitive remuneration
Interested candidates are encouraged to apply with a resume and cover letter by submitting to jobs@consumercentrix.ch.
The Subject line should read CCX Finance and Operations Administrator
(CLOSED) Job Opening / Skopje, North Macedonia • Business Analyst
Location: Flexible (Remote), or in our office located in Skopje, North Macedonia
Type of involvement: Full-time (40h per week)
Job type: Temporary (Contractor) up to 6 months with the possibility to renew the contract additionally in the future
If you are looking for a multi-cultural and fast-paced working environment where you can gain hands-on exposure and have a direct impact, then this may be the place for you! At ConsumerCentriX, there are endless opportunities for our staff to develop the right skills to take on some of the world’s toughest challenges. To this end, we are looking for a highly driven and motivated Business Analyst to join the CCX team.
WHO WE ARE
CCX Inclusive Business is a strategy consulting firm, based in Geneva, Switzerland, that works with financial service providers and policymakers on translating consumer insights into market strategies and policies to reach the un/underserved.
Our mission is to develop scalable solutions that are based on deep insights into the lives, needs, and constraints of un/underserved people in emerging markets to improve their livelihoods and create opportunities for economic growth. To accomplish this mission, we focus on Entrepreneurship and SME Development, Inclusive Finance (including gender-intelligent finance), and Policy Dialogue and Regulation. We are a young and growing company with international partners and staff working in fast-paced and often changing environments.
We have delivered over 60 projects reaching more than 8 million previously unbanked clients in both the largest emerging markets and the poorest landlocked countries.
WHAT YOU WILL DO
- Analyse primary (survey analysis, focus groups discussions, in-depth interviews) and secondary research (desk research, – international databases) in support ofproject objectives
- Lead quantitative research workstreams and provide end-to-end support in the project’s data collection and data analysis processes
- Perform quantitative analysis using appropriate statistical methods and uncover meaningful insights to support the development of project deliverables
- Lead the development of detailed opportunity market sizing models
- Clean and organize large data sets using Excel, SPSS, or other data management software
- Prepare analytical outputs, including graphs, figures, and tables
- Perform other duties as assigned
WHO YOU ARE
- Master’s degree in statistics, business, economics, or a related field
- 3+ years of experience in a relevant field
- Highly organized with exceptional attention to detail and follow-through
- Excellent analytical skills coupled with strong business acumen
- Team player with positive attitude and work ethic, able to work independently and in a team setting
- Data manipulation skills, technical aptitude, and service-focused approach to support the internal project team
- Advanced proficiency in Excel and PowerPoint, and/or other analytical and data visualization platforms
- Excellent oral and written communication skills, with an excellent command of English
- Experience living, studying and/or working abroad is highly advantageous
Nice-to-have:
- Expertise with Survey Panels I.e. Survey Monkey or similar
- Experience working with gender indicators and international datasets
WHAT WE OFFER
- Global company filled with industry-leading experts
- Regular company team events
- Location flexibility with the ability to work from home/remotely, from the office or a combination of the two
- Competitive remuneration
Interested candidates are encouraged to apply with a resume and cover letter by submitting to jobs@consumercentrix.ch
The Subject line should read CCX Business Analyst
Request for Proposal for Local Market Research Firm in Guatemala
Request for Proposal for Local Market Research Firm in Guatemala
| Issued | Tuesday, August 9, 2022 |
| Proposal due | Tuesday, August 30, 2022 |
The present Request for Proposal (RFP) is open to all Guatemala-based firms that can and are able to provide the requested services described further below and have the legal capacity to deliver these services the country.
1 Background
CCX Inclusive Business (CCX IB) is currently working on a project to assess market conditions and identify gaps and opportunities in financial services use among low-income and marginalized populations, especially women, as well as to advance digital financial inclusion in Guatemala.
2 Objectives & Responsibilities
The research firm will be responsible for recruitment, logistics, and research activities for market research with target segments in Guatemala.
Main activities:
- Draft questionnaire/interview guides with moderator instructions for focus groups and individual interviews
- Source and recruit research participants for focus groups, individual interviews, phone / online survey, and/or other formats as needed
- Secure research venues as needed and appropriate in the current health climate
- Facilitate qualitative research sessions according to CCX IB methodology
- Provide regular updates and reporting on research activities to CCX IB
- Generate interview transcripts within 24 hours of every session, and provide video footage if required for the assignment
- Ensure translation services for indigenous (Mayan) language conversations where necessary
- Support or lead analysis of the research, including identifying relevant insights and making recommendations based on the findings
- Develop a presentation on key findings
The team has broadly estimated the need for between 18 and 22 focus groups followed up by individual interviews with certain participants based on broad criteria critical to achieving the objectives of this project. The team anticipates individual interviews will consist of testing a service or solution.
Outputs:
- Key findings presentation that includes:
- Report on all activities conducted
- Profiles of target segments including income level, income sources (labor and non-labor), other socio-economic information
- Information on current needs, preferences, and behaviours related to financial and non-financial services by target segment, including both household and business
- Overview of most relevant gaps in servicing target segments and potential entry points for financial service providers
- Description of tested service or solution, including ideation process, prototype features and target segment perspectives, as well as marketing tactics
3 Project Team
The research firm will work with the CCX IB team, including a local team member, as well as with the Project Manager in New York city and Research Lead based in the Dominican Republic. The research firm will report to the Project Manager and Research Lead and work closely with local team member.
4 Duration of Consultancy
The expected start of this project will be September 2022. Activities are expected to run through October 2022.
5 Location of Work
The selected consultant will have an office in Ciudad de Guatemala and accessibility to the selected regions of the country where the investigation will take place (exact regions to be determined). All research will take place in locations convenient for the target participants.
6 Minimum Qualifications
- Based locally, with offices in Ciudad de Guatemala
- Proven track record in research design, field-based qualitative research, and analysis of findings among vulnerable populations
- Experience conducting research in financial services
- Fluency in English, Spanish, and local languages (Mayan)
- Strong English-language writing skills are a plus
7 To Apply
Applications must be received no later than August 30 at 11:59pmEST. Please Send electronically to veronica.karpoich@consumercentrix.ch and laura.trueba@consumercentrix.ch with “RFP Request for Proposal for Market Research Firm in Guatemala” as the subject line.
Please submit a short proposal detailing the firm’s experience in conducting qualitative research with vulnerable populations and/or for the financial services sector. Please include a proposed budget with a cost estimate per focus group and individual interview for urban, secondary urban, and rural locations.
9 Overview of the Evaluation Process
Submissions will be evaluated based on:
- Compliance with minimum qualifications and other requirements set forth in this RFP
- Qualifications and experience of both company & proposed personnel
- Price quote
This RFP does not guarantee or commit CCX IB to proceeding with the above-described job. Due to the overwhelming responses, not all candidates will be contacted. If you have any questions, please send them to Laura Trueba at laura.trueba@consumercentrix.ch.
About CCX IB
CCX Inclusive Business (CCX IB) is a strategy consulting firm, based in Geneva, Switzerland, that works with financial service providers and policymakers on translating consumer insights into market strategies and policies to reach the un/underserved.
Our mission is to develop scalable solutions that are based on deep insights into the lives, needs and constraints of un/underserved people in emerging markets to improve their livelihoods and create opportunities for economic growth. To accomplish this mission, we focus on Entrepreneurship and SME Development, Inclusive Finance (including gender-intelligent finance), and Policy Dialogue and Regulation. We are a young and growing company with international partners and staff working in fast-paced and often changing environments.
We have delivered over 60 projects reaching more than 8 million previously unbanked clients in both the largest emerging markets and the poorest landlocked countries.